Very organized, clean, customer oriented and efficient business and conveniently located from my house. They went through all the paperwork for my vehicle to determine exactly what was needed and were not as expensive as the dealership repair shop. Really nice to be given a loaner while repairs being done. Like that I could see their core values posted in the shop. They want to do the right thing. Only glitch was that at the end, was charged more than quoted. That was taken care of right away when I asked, but had I not remembered, I’d have paid the higher price.
Thank you so much for your thoughtful review! We’re delighted to hear that you found our shop organized, clean, and customer-oriented. We're also pleased to know that our convenient location and the loaner vehicle made things easier for you. Our goal is to provide an efficient service without the high costs often associated with dealership repair shops, so it’s wonderful to hear we were able to meet your expectations. The core values we have posted are a reflection of our commitment to doing the right thing for our customers, and it’s encouraging to know that you noticed and appreciated them. We apologize for the pricing discrepancy at the end, but we're glad we could resolve it quickly. Your feedback helps us ensure that we remain vigilant and prevent such issues in the future. Thank you once again for choosing us and for sharing your experience. We look forward to serving you again!
- Auto Safety Center Cedarburg