West Bend Auto Repair

Excellent response by Dan to inspection points listed in my Mustang's manual, including road evaluation of transmission shifting and alignment. Communication was much better and proactive than at dealer. This was my first service by your team. I will be back with other vehicles. Incidentally, your $175/hour tech rate is greater than $150/hour at Newman Chevy. I understand that your rate for lube and oil change is lower.

Great, friendly service and very timely attention to my issue.

They are thorough and do excellent work. I really like how they track work done and provide recommendations based on inspections. A little pricey, but they send regular coupon offers to offset the higher charges. Would do 5 stars, but for the second time they did not call when car was done and ready for pickup.

Awesome service and communication

Overall wonderful and a kids room makes it bearable to sit and wait. 😊

Everyone was very nice to work with. Will definitely be going there for future work on my car.

Very quick service with helpful staff. They even went over each item they inspected and why they gave it their rating on longevity. Prices actually were much cheaper than the dealership I usually go to !

Very courteous staff. Service was completed with helpful feedback. Will continue to recommend to others, and will be back for any other things that come up with our vehicles.

I brought my car in because I heard a knocking in the back end, all possibilities were checked, a heat shield and the spare tire were loose so the technician tightened them - no knocking~! the technicians are honest about what NEEDS to be done and what can wait. I've always had same day service as well!

Wonderful service advisor and staff