West Bend Auto Repair

Great folks and a great shop! They were able to fit me into their schedule for a wheel balancing and were very prompt with the work. And a really fair price! Highly recommend.

I have NEVER had a bad experience when I've taken my cars to Auto Safety Center. They're incredibly friendly when you come in and they're incredibly friendly on the phone if/when you call. They keep you updated throughout the process so you know what's going on and what to expect when you pick your vehicle up. I would gladly recommend them to anyone who is looking for auto service.

Enjoyed the sincere conversation and giggle or too. Will go back for work again.

Came in for an emission test & tire check. Sara was so helpful, patient, friendly & polite explaining all things etc to me till this guy Mike came up & ask Sara why it was taking so long to help me & if she knew what she was doing. I interrupted & said it was me that had lots of questions & Sara was explaining it all to me. I felt so sorry for this girl Sara as she was helping me & Mike was so rude to her & me & that is why I give the 5 stars as it goes to Sara, not Mike. Need more people like Sara & not Mike, as he can & will run customers & employees off. Hope Sara stays there as she was so pleasant & has a lovely smile too.

Excellent customer service. Friendly, professional, and knowledgeable.

Joe and Staff…no matter the circumstance of coming into your shop, i have a smile on my face because friendship ‘meets me at the. door’ As Michael said this past week….’Mike, we have to stop meeting this way’….:) Your presence, professionalism, and pricing are absolutely terrific! Thank you for all that you've done for me, see you in a couple weeks for 115K service….!! Im a believer….kindest regards, mike

I always have a great experience at Auto Safety Center, at both locations in West Bend. The staff are all very kind, and explain issues in an easy to understand way. They provide recommendations for services that can be done, but aren't absolutely necessary and they have never tried fear-mongering me into getting something fixed. This most recent visit, I found out that my car unfortunately had too many problems that would cost more than the car's value to fix. I declined repairs after the inspection, and the next day the owner called me back with some great discounted offers on the critical services needed on my car.

Friendly, knowledgeable