The people could not have been more professional or kind! I was extremely impressed with their Customer Service. I went in for an oil change, and had a question about how to open something, after the oil change, they took me back and showed me how, and asked if I had any questions. I also asked for a Tire quote, and they offered a tire that I hadn't considered, but had excellent ratings - and was much more reasonable! But, no pressure to buy. Very impressive, truly feels like a family owned business. You are welcomed and treated like family the moment you walk in the door!