West Bend Auto Repair

A good analysis of the vehicle and fixed the critical issues. Great customer service.

Friendly staff, fast service, a great place to get an oil change. Would highly recommend!

Customer service was exceptional. They make you feel comfortable and genuinely want to help. They went out of their way to get my vehicle completed the same day. I will definitely be going back.

Scott and Kurt offer excellent personalized service.

I'm not sure I can say I've ever enjoyed an experience as a mechanic– even for simple things like getting your quarterly oil change. However, after my experience yesterday I don't think I can say that anymore. The entire experience from start to finish was personal, professional, and ethical. When I inquired about getting an oil change done I was asked if I've had my tires rotated recently. I answered no and for a small add-on charge they offered to take care of that for me. Not too long after they took my car back, a gentleman came out to talk to me about my tires. He said that one had two holes in it from different nails and offered to repair them. I took him up on that offer and without prompting he began telling me about how he felt that I should not follow through with the tire rotation because of the condition of my four tires all together. He explained everything in a way that did not make me feel like I was being talked down to and in a way that made me feel like my questions were being honored and my opinion was valued. I believe he could have very easily proceeded with rotating my tires and charging me for that service (which would likely have caused me to need new tires in the spring) or just charging me for a service not performed, knowing that I wouldn't have known the difference. His Integrity during that conversation is what will bring me back and feel confident referring other people to them. P.S. they have a play area for kids! 10/10: Highly Recommend

Friendly staff. Good price for the work that was done. Going to recommend them to my family and friends.

Mike and the Team were great to work with! Thanks for the prompt service!