West Bend Auto Repair

Liked thier set up, the website, the drop off, didn't need to talk to someone, liked the email notification with link to my quote, I liked that it had what was looked at, photos, suggestions on what to fix immediately and what will need fixing in the future. Very friendly customer service.

I stopped in on Monday to ask if they could check my air pressure since the light went on and then asked to schedule an appointment to have my burnt out driver side lightbulb replaced. She offered to have that taken care of right away! I so appreciated that I did not have to come back! The staff in Cedarburg is great! They are always very kind and easy to talk with! Thank you!

Great service and very efficient

I normally don't write reviews, but thought this would be a good time to provide one. I was extremely pleased with the staff and workmanship. I was treated with respect and didn't get talked down on. I feel that the process that is in place, where everything is explained in great detail and that the photo's are great addition. Haven't had any encounter with any other shop that did that, makes sense. Visual proof for what you doing to the customer vehicle, great training tool for people who may not know much about cars or engines, as well as great record keeping, in case of any backlash. Plus I 'd like to say kudos to your company for having a fabulous associate such a Craig working for you. He provided Great Customer Service!! Couldn't asked for better.

Great job!!

Excellent job.

Great service. Even without an appointment, they still got me in and fixed my truck without waiting to long. Great job. I rate them 5 stars

Best in west bend

Very organized and prompt. Courteous service and quality workmanship.