West Bend Auto Repair

I stopped in without an appointment to the Auto Safety Center and they were cheerful and able to help me right away! When I mentioned that I was there to have a new tire patched because it had a screw in it, they clarified with me that I didn't have any warranties on my new tire (which would make it so that I was bringing work to them when I had a tire under warranty which might include a free fix). I am very grateful for their honest situational awareness and the quality, affordably priced, repair. Even though there are other options for a mechanic in West Bend, they made such an impression on me during this appointment that it will bring me back here in the future.

Outstanding service! Great team!

Took my Highlander in for oil change. They treated me well. The waiting area was nice and clean and comfortable. The service was performed quickly so I was out of there in 45 minutes. They did a thorough inspection of my car and recommended several maintenance items to think about doing.

My vehicle was in for an Oil Change, Safety Inspection, Brake check, and Emissions Test. Very fast service as it was about 2 hours, and they provided a loaner vehicle to use. After getting vehicle back was immediately able to go to the Wisconsin DMV online and renew my license plate.

Excellent service; I’ll return when service is required in the future !

Scheduled prepurchase inspection at the North location for a vehicle my daughter was considering from a local dealership in West Bend based solely on reviews as we live elsewhere. Our experience from booking the appt by phone to having a personal garage walk thru explanation of the vehicle by the mechanic while on the lift to the customer service receptionist's friendliness & down to earth helpfulness were exemplary! We plan to bring future vehicles here for prepurchase &/or presale inspections & servicing as well. Reasonable, upfront prices, no pushy upsales, honest feedback on triaging any vehicle concerns, highly personable & responsive staff, and very accommodating & efficient (even same day) servicing was offered. Only positives - Highly recommend! 😊

Promised to have it done the same day I took it on. Called me at 1:00PM to let me know it was done. Always pleasant and easy to talk to. I have never been disappointed with their work/honesty.

Had my car towed to the Center on a Saturday night. Drop box and form very easy to complete. Got a call from Kevin first thing Monday morning, who kept me informed and updated every step of the way. A thorough car inspection completed in hours with a reasonable quote and time frame offered over the phone and via text. Work done as promised within a day and a half!! Kevin was great to work with,, both friendly and professional. Highly recommend!!!

Ali (sp?) was very detailed in all of her communication regarding the vehicle work being completed. Everyone at the WB south location did outstanding work and was pleasant to work with.