I took my Honda CRV in for body work and a diagnostic on my starter motor which would grind when I turned it on. Michael, the manager, walked the car thru the diagnostics until they identified the problem. During that time, (3 days), I had a FREE rental. The shop identified that the Honda CRV.s dating from 2013 thru 2015 had a service problem involving the VTC Actuator. He printed off the service bulletin and told me next steps would be to call Honda for some financial assistance. Long story short, he gave amazing attention to me, the customer, and pointed the car in the right direction for repair. The Technicians are also very friendly and helpful. I would recommend them in a nanosecond to anybody who requires service on their car. Awesome Customer Service worth more than 4 stars!.