West Bend Auto Repair

Excellent service; I’ll return when service is required in the future !

Scheduled prepurchase inspection at the North location for a vehicle my daughter was considering from a local dealership in West Bend based solely on reviews as we live elsewhere. Our experience from booking the appt by phone to having a personal garage walk thru explanation of the vehicle by the mechanic while on the lift to the customer service receptionist's friendliness & down to earth helpfulness were exemplary! We plan to bring future vehicles here for prepurchase &/or presale inspections & servicing as well. Reasonable, upfront prices, no pushy upsales, honest feedback on triaging any vehicle concerns, highly personable & responsive staff, and very accommodating & efficient (even same day) servicing was offered. Only positives - Highly recommend! 😊

Promised to have it done the same day I took it on. Called me at 1:00PM to let me know it was done. Always pleasant and easy to talk to. I have never been disappointed with their work/honesty.

Had my car towed to the Center on a Saturday night. Drop box and form very easy to complete. Got a call from Kevin first thing Monday morning, who kept me informed and updated every step of the way. A thorough car inspection completed in hours with a reasonable quote and time frame offered over the phone and via text. Work done as promised within a day and a half!! Kevin was great to work with,, both friendly and professional. Highly recommend!!!

Ali (sp?) was very detailed in all of her communication regarding the vehicle work being completed. Everyone at the WB south location did outstanding work and was pleasant to work with.

I had a very good experience at this place. They were friendly and explained everything. I felt like they were honest . I overheard two other ladies in the waiting area talking about how much they like the service there. I will probably be back there for more work on my car.

Fast service, extra effort to get me a loaner vehicle.

I had a tire issue and it was my first stop. They were busy and took my car. I was able to get shuttled to work and had my car by the end of the day when I needed it with the problem solved and peace of mind. Everyone was kind and very friendly. It is my GO TO stop and I appreciate all that they do.

Honest outfit, prompt service, friendly staff. I've been going here since they opened this location and not been disappointed.